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Shipping & Delivery

1. Our delivery service is available for purchase within Malaysia only.

2. Your order will be delivered to you via our appointed courier service company.

3. Once order and payment are made, you are not allowed to change the delivery address.

4. Delivery will be available from Monday to Friday during office hours, excluding public holidays.

5. For orders placed before 12.00 noon, please allow at least five (5) working days for East Malaysia and at least eight (8) working days for Peninsular Malaysia to receive the order from the date of order received.

6. For orders placed on Friday after 12.00 noon and over the weekend will be processed on Monday, excluding public holidays. 

7. Please note that we will not accept delivery to a P.O. Box address. 

8. Delivery times may be longer than normal for orders placed during popular promotions and around seasonal events and public holidays. Please allow extra time for delivery during these peak periods.

9. We cannot guarantee any firm delivery time and shall not be liable for any delay in its delivery services if the delay has been due to causes beyond our control.

10. Please expect a slight delay in delivery due to Movement Control Order (MCO), large volume of orders and/or bad weather.

11. Delivery charges will be calculated based on the weight of the order received:

 

Destination

Delivery Charges (RM)

Sarawak

For order 5kg or less per delivery per location

 

For order between 5.1kg-10kg per delivery per location 

 

For order between 10.1kg-20kg per delivery per location 

 

RM10.00

 

RM15.00

 

RM31.00

Sabah

For order 1kg or less per delivery per location

 

For order more than 1kg per delivery per location 

 

 

RM16.00

 

RM16.00 for the first 1kg, and RM8 for every additional kg or the part thereof 

Peninsular Malaysia

For order 1kg or less per delivery per location

 

For order more than 1kg per delivery per location 

 

 

RM14.00

 

RM14.00 for the first 1kg, and RM6 for every additional kg or the part thereof